Airlines UK response to the publication of Civil Aviation Authority guidance on assisting passengers with hidden disabilities

October 15, 2018

Responding to the publication of Civil Aviation Authority guidance on assisting passengers with hidden disabilities, a spokesperson for Airlines UK, said:

“UK airlines have a proven track record of working to make air travel as accessible as possible. Airlines will engage closely with the CAA on this guidance and also actively promote the steps already in place to ensure passengers with any disability have the best experience when taking to the skies. The best thing a passenger with a hidden disability can do is pre-notify their airline in order to request additional assistance and make their individual needs known.”