Vacancy – Senior Policy & Public Affairs Manager / Policy & Public Affairs Director (depending on experience)

Airlines UK (AUK) is looking for an experienced, motivated and hard-working Senior Policy & Public Affairs Manager / Policy & Public Affairs Director (based on experience) to join its team in London. The successful candidate will lead on policy campaigns and formulate AUK policy on behalf of airline members, and work with colleagues in advocating our messaging to stakeholders including Ministers, parliamentarians, regulators and industry bodies, ensuring that their interests are effectively represented and that the voice of AUK is heard in Westminster and the devolved administrations. S/he will report to the Chief Executive.

Job Requirements

• Exceptional communicator (oral and written) with a proven ability to take the lead on policy research and analysis, develop messaging across a range of policy interests, and put in place advocacy and engagement strategies.
• A track record of engaging with and working alongside stakeholders on policy, legislation, consultations and research projects.
• Excellent knowledge of UK Government and parliamentary institutions.
• Ability to build and maintain relationships with civil servants across Whitehall, the Civil Aviation Authority, MPs, industry experts and external bodies over time. Capacity to network in different settings and at multiple levels of decision making.
• Skilled organiser, capable of managing a challenging agenda with competing priorities.
• At least a basic understanding of the aviation industry and airline sector, in particular.

Job description – the selected candidate will:

• Work in a small, dynamic and hardworking team in central London.
• Be uniquely involved with the UK aviation industry and airline sector in particular, working on issues including Brexit, aviation tax, airport expansion, disruptive passengers, sustainability, the upcoming Government Aviation Strategy and consumer protection policy.
• Contribute to the visibility and reputation of the airline sector within the UK policy landscape.
• Manage and lead policy campaigns in line with agreed AUK priorities and objectives.
• Interact closely with the 12 AUK airline members.
• Lead and co-ordinate the work of assigned AUK Policy Working Groups.
• Develop a personal reputation as a policy expert within aviation, speaking publicly at events and advocating on behalf of agreed AUK positions. 

Salary: Competitive but based upon experience. 

If you are interested in this position, please apply by sending your CV and covering letter to [email protected].

Airlines UK response to CAA report on the introduction of Alternative Dispute Resolution (ADR) in the aviation industry

Responding to the publication of a Civil Aviation Authority (CAA) report on the introduction of Alternative Dispute Resolution (ADR) in the aviation industry, Tim Alderslade, Chief Executive of Airlines UK, the association that represents UK-registered carriers, said:

“UK airlines work hard to ensure that the passenger experience is as smooth and enjoyable as possible, however occasionally things do go wrong and that is why airlines provide support to passengers, including complying with all legal requirements on passenger rights and consumer protection – paying compensation when it is due and offering great customer service to their 270 million passengers, in what is a highly competitive industry.   

“Following the ADR Directive and its implementation by the UK Government, ADR was made available in the aviation sector on a voluntary basis. The vast majority of UK carriers have already signed up with an ADR provider while others will be carefully considering it as an option, ultimately basing their decision on what is best for their customers.” 

“Delivering for the consumer is at the heart of an airline business” – Airlines respond to latest Civil Aviation Authority consumer survey

Responding to the publication of the latest Civil Aviation Authority (CAA) consumer tracker which sets out consumer attitudes towards UK aviation, Tim Alderslade, Chief Executive of Airlines UK, the association that represents UK-registered carriers, said:

“UK airlines work hard to ensure that the passenger experience is as smooth and enjoyable as possible, and we’re pleased that the latest CAA tracker shows that satisfaction levels with all elements of UK aviation are overwhelmingly positive, at 86%. This is while offering lower cost travel, with fares coming down by an average of 40% over the past couple of decades, and more people taking to the skies than ever before.

“Occasionally things do go wrong and that is why airlines provide support to passengers, including complying with all legal requirements on passenger rights and consumer protection – paying compensation when it is due and offering great customer service to their 270 million passengers, in what is a highly competitive industry.

“Many parts of the passenger experience involve other players in the aviation industry, such as airports, who already charge airlines large sums of money to be able to operate services. Clearly all parts of the industry need to work together to ensure that passenger expectations are met.”  

Airlines UK response to the 2017 Autumn Budget: Treasury sleight of hand on Air Passenger Duty rates is no way to make Britain Brexit ready

Responding to the announcement in the Budget that Air Passenger Duty rates will be frozen from 1 April 2019 for economy class passengers, to be paid for by an increase in the tax on premium class tickets, Tim Alderslade, Chief Executive of Airlines UK, the industry association that represents UK carriers, said:

“The change announced today on APD is simply a sleight of hand move by the Treasury. The total tax take from APD is not being cut – currently at £3.3 billion, it will hit £4 billion a year in 2022/23 and remains the highest in the world, and is far more than those levied by our competitors, especially in Europe. Increasing the long-haul premium rate, however tempting for the Chancellor, potentially threatens the viability of some long-haul services that rely on non-economy class passengers. It also doesn’t do anything for the UK’s ability to open up new links to emerging markets, in particular from regional airports where such services are in short supply or non-existent. Post-Brexit this will be more important than ever and that’s why today is a massive missed opportunity.”

Airlines UK response to publication of a new consultation on the revised draft Airports National Policy Statement and Government response to its recent consultation on airspace change

Responding to the publication of a new consultation on the revised draft Airports National Policy Statement and Government response to its recent consultation on airspace change, Tim Alderslade, Chief Executive of Airlines UK, the industry association that represents UK carriers, said:

“Airlines agree that an extra runway at Heathrow offers substantial economic and social advantages and that is why they have been consistent in their support. However, they are also clear that the cost of expansion that they and their customers will be asked to meet is a key factor. Heathrow is the most expensive airport in the world and passenger charges have trebled in the past decade. Carriers back expansion but on the strict condition that costs are kept under control, and we support the Secretary of State in his determination to keep charges as close as possible to current levels. We look forward to seeing the detail behind the Heathrow proposals, but we need the right solution at the right price, at the right time, in order to meet the needs of customers, and over time the aim should be for charges to come down as the number of movements increase.

“On domestic connectivity, we support the ambition of increasing the number of UK airports served by Heathrow but these are decisions that will be made by airlines, not Heathrow. It is carriers that make route decisions, based on commercial viability and market conditions, and these depend as much as anything on keeping costs down. 

“On airspace, we wholly agree with the Government’s assessment that airspace modernisation is essential if we are to unlock some of the substantial environmental gains available with new aircraft technology, as well as meet future demand for air travel in the UK.

“Airlines recognise that these changes will require considered engagement with local communities and we endorse proposals – such as the Independent Commission on Civil Aviation Noise (ICCAN) – that will improve transparency and restore trust in the airspace change process.

“Airspace modernisation will enable airlines to operate more direct routes, producing less carbon and reducing noise. If we don’t modernise, delays will increase, causing huge problems in the future for our economy, environment and society.”   

Airlines UK comment on the statement made by the Scottish Cabinet Secretary for Finance on the latest with the proposed cut to Air Departure Tax

Commenting on the statement made today by the Scottish Cabinet Secretary for Finance on the latest with the proposed cut to Air Departure Tax, Tim Alderslade, Chief Executive of Airlines UK, the trade body for UK airlines, said:

“This potential delay is disappointing and frustrating but we’re pleased that the commitment to halving the tax still stands. We have been engaging with the Scottish Government and civil servants at Westminster about the situation with respect to the state aid exemption for HIAL airports and believe that a solution can be reached. We continue to believe that lower levels of tax on aviation will provide a much needed boost to connectivity and will make Scotland a more attractive place for airlines to add capacity, delivering new routes and more services. Following our exit from the European Union this will be more important than ever.”

Airlines UK comment on the announcement made by the Civil Aviation Authority that Monarch has ceased trading

Commenting on the announcement made today by the Civil Aviation Authority that Monarch has ceased trading, Tim Alderslade, Chief Executive of Airlines UK, the trade body for UK airlines, said:

“Today is a very sad day for the UK airline industry. Monarch has been taking British families away on holiday for almost 50 years and has been a well-loved brand and stalwart of UK aviation.

“Our thoughts are with the several thousand employees who face an uncertain future, and the hundreds of thousands of passengers who are currently abroad or have booked a trip and were looking forward to travelling with Monarch. The CAA and Department for Transport are working round the clock and are doing all they can to arrange the professional and speedy repatriation of stranded passengers back to the UK.  

“Today’s news goes to show the ferociously competitive and challenging environment airlines currently operate in. I sincerely hope what has befallen Monarch gives politicians pause for thought about the challenges and costs facing the airline industry, and that at all times they should be champions of a sector that is a massive UK success story and which provides untold advantages to this country in terms of the jobs and connectivity it enables.”

New report shows Scotland lagging behind European competitor nations with respect to short-haul, long-haul and direct air connectivity

Despite the establishment of an impressive number of new routes in recent years, Scotland lags behind European competitor nations with respect to short-haul, long-haul and direct air connectivity, a new report carried out by the consultancy RDC has found. The full report is available here.

Airlines and travel companies are urging the Scottish Parliament to support a 50% reduction in aviation taxes to create even more opportunities for future growth in new and existing routes, which will provide an economic boost to the country and demonstrate that Scotland is “open for business”.

The report – which was commissioned by aviation and travel associations Airlines UK and ABTA – compares Scotland to ten similar sized European nations in terms of the number of countries and destinations served. It made the following observations:

• Airlines operate direct services from Scotland to 131 destinations in 35 countries, plus indirect services to 420 destinations in 136 countries.
• Of the 11 countries, Scotland ranks 10^th in terms of countries served (9^th in terms of destinations) – ahead of only Iceland (with a population 1/20^th the size of Scotland’s). Two competitor countries – Ireland and Norway – are smaller in terms of population but have measurably greater connectivity than Scotland.
• Scotland’s weakest area is in direct long-haul connectivity, where it ranks 11^th out of 11 in terms of the number of destinations served (11), and joint 9^th in terms of the number of countries served (5).
• Scotland’s strongest area is in its indirect connectivity, where it has services to a reasonable number of European and Middle Eastern hub airports (8), which in turn facilitate services to a large number of global destinations.
• With respect to direct short-haul connectivity, Scotland ranks 10^th out of 11 in terms of countries served with direct services (30) and 7^th out of 11 in terms of destinations served (120).

The report investigates the relative connectivity of Scotland in the context of the devolution of passenger taxes and the proposed reductions in the Air Departure Tax (ADT) following its devolution to the Scottish Government. Whilst making clear that there are many reasons and factors that contribute to different levels of connectivity, not exclusively related to taxation, it concludes that:

• Scotland has by far the highest air passenger taxes of the 11 countries analysed, and of the 10 other countries only one levies a tax greater than 1/10^th of that levied in Scotland.

Airlines UK and ABTA support the stated policy of the Scottish Government to reduce ADT by 50% from April 2018, and abolish the tax when economic circumstances allow.

Tim Alderslade, Chief Executive of Airlines UK, said: “Scottish airports and the airlines operating from them have done a great job in increasing the number of countries and destinations served in recent years – and this has been borne out by the record growth that we have witnessed. Passengers now have more choice and options than ever before – whether inbound or outbound – and that is great news for Scottish tourism and companies looking to trade and do business, both domestically within the UK and overseas.

“That said, it is clear from the report that more can be done to ensure Scotland reaches its full potential and better competes with its European rivals. We support the Scottish Government’s stated goal of reducing ADT by 50% from next April, and although the report makes clear that there are many reasons and factors that contribute to connectivity, it is our view that reducing ADT will make Scotland a more attractive place for airlines to add capacity, delivering new routes and more services.”

Mark Tanzer, Chief Executive of Abta, said: “We welcome the Scottish Government’s commitment to reducing ADT, which is good news for Scottish travellers and businesses. The current levels are massively out of step with our European counterparts. We believe lower rates will help Scotland’s international competitiveness and the ability of Scottish airports to attract additional connectivity, as this report shows.

“ABTA believes the Scottish Government should implement any reduction as quickly as possible. The most effective way of ensuring the competitive benefits of any reductions are reaped is to deliver these in one hit, not to stagger any reductions over a longer period. ABTA will be encouraging the Scottish Government to take a bold approach, and to implement the full 50% reduction from 1 April 2018. This will benefit millions of Scottish holidaymakers and business travellers who currently pay the highest levels of aviation tax in Europe.”

Ryanair joins Airlines UK

Ryanair has joined Airlines UK, the industry body representing UK-registered carriers.

Ryanair will carry over 44 million customers to / from the UK this year, and joins Airlines UK as an “international airline member”, a new tier of membership that allows non-UK carriers to join the association.

Industry comments on reports showing an increase in arrests of passengers suspected of being drunk at UK airports and on flights

Commenting on reports showing an increase in arrests of passengers suspected of being drunk at UK airports and onboard aircraft, Airlines UK, the Airport Operators Association and the UK Travel Retail Forum, said in a joint statement:

“As an industry, we take the issue of disruptive passengers very seriously. Thankfully the problem of disruptive behaviour is rare, but where it does happen it can affect fellow passengers, airline crew and employees working at the airport. The industry is working hard to tackle the issue and last year launched a Code of Practice to create a common, consistent approach that co-ordinates and enhances existing efforts to prevent disruptive passenger behaviour. Government supports the Code and together we believe this is the best way to tackle this issue.

 “Disruptive behaviour, including due to excessive alcohol consumption, is not acceptable. Passengers should be aware that consequences of such behaviour could include losing a holiday because they are denied boarding through to fines, flight bans and prison sentences for the most serious offences.”