UK airlines comment on latest NATS IT disruption

Commenting on the latest ATC disruption this morning, Tim Alderslade, CEO of Airlines UK, said:

“Yet another NATS failure is causing delays and disruption for passengers and airlines alike, and comes just days after its report into the most recent major outage. The UK’s ATC system is critical national infrastructure and it must be resilient enough to keep people moving. Passengers and airlines deserve better and the independent CAA report, together with the forthcoming Civil Aviation Bill, must address the underlying weaknesses in the system so that these failures stop happening.”

UK airlines comment on NATS report into recent IT shutdown

Commenting on the report published today by NATS on the recent IT shutdown, Tim Alderslade, CEO of Airlines UK, said:

“Once again, it is passengers who have suffered and airlines who have picked up the pieces – and the tab – of an ATC system failure, while NATS itself faces no real consequences.

“Passengers don’t need more hollow apologies or empty promises that lessons will be learned. They deserve commitment and proof that the system is being fixed and so the CAA’s review must mandate real investment in NATS’ resilience, so a single fault can never again descend into nationwide disruption. 

“Airlines UK is writing to NATS to demand immediate compensation for the costs incurred and a credible plan to improve resilience. The forthcoming Civil Aviation Bill must look closely at the question of redress to put an end to airlines being left yet again as the insurer of last resort. The Bill is the opportunity to examine a fairer solution so the costs of this disruption, again running into the tens of millions, don’t fully fall on airlines and their passengers.”

UK airlines comment on CCC report on Heathrow Airport expansion & net zero

Commenting on the report published by the Climate Change Committee on the compatibility of Heathrow expansion with delivery of UK aviation net zero emissions, Tim Alderslade, CEO of Airlines UK, said:

“UK airlines back cost-effective airport growth and net zero by 2050 — but the transition has to be affordable. Airlines are already investing billions in new aircraft, SAF and airspace upgrades and we have a plan to deliver it. The CCC’s approach would add £600 to a family’s trip to Europe and £1,600 to New York by 2050, putting holidays out of reach for millions and turning the clock back to a time when flying was the preserve of the rich. You can’t solve the climate crisis by pricing Britain out of the skies. 

“The answer is affordable SAF — already cutting emissions since the mandate began — airspace reform by 2035 for more direct routes and scaled-up carbon removals. Both SAF and GGRs are proven technically viable, as the CCC itself admits. We should focus on delivering them, not pricing ordinary people out of the joys of travel.”

UK airlines comment & letter to Transport Secretary following third NATS system failure in three years

Airlines UK has today written to the Secretary of State for Transport, Rt Hon Heidi Alexander MP, to register serious concerns over yesterday’s technical failure at NATS – the third major system failure in three years – which has caused major disruption across the UK’s aviation network.

Tim Alderslade, CEO of Airlines UK, said:

“The latest NATS failure has again exposed a gap in the UK’s aviation regulatory framework. Airlines are expected, in supporting passengers, to absorb the costs of disruption, even when the cause lies entirely outside their control.

“The result is a system where airlines pick up the bill for the mistakes of others, while the organisations responsible face little or no financial consequence. Accountability should sit where responsibility lies and the Civil Aviation Bill offers the opportunity to address this.” 

Airlines UK responds to SAF policy announcements

Today has seen two positive announcements from Department for Transport (DfT), United Kingdom on UK SAF policy:

– a further £219m committed over the current spending review period to support UK advanced SAF projects as they work to reach FID
– a Call for Evidence into the SAF mandate to ensure current targets, in the short-term, can be met as supply is scaled up

Airlines will now work with HMG and producers / investors to explore how we can align the mandate with expected supply so consumers are not forced to pay for fuel that isn’t yet available whilst maintaining the investability of UK projects that will be critical to industry meeting its net zero commitments.

Tim Alderslade, Chief Executive of Airlines UK said:

“We welcome this move by the UK Government to ensure the SAF mandate is responsive to the evolving market, and to support the scale-up of UK advanced SAF supply.

“Airlines are concerned there will not be enough advanced SAF to meet the requirements of the UK sub-mandates and so we need action now to avoid a situation where airlines are forced to pay penalties for fuel they cannot buy, increasing the costs of air travel for UK consumers while doing nothing to reduce emissions or accelerate SAF production.

“Adjusting the sub-mandates to align with realistic supply will ensure UK aviation remains competitive while protecting UK consumers and decarbonisation goals.”

Airlines UK latest comment on fuel supplies speculation

Commenting on media speculation this morning about jet fuel supplies and airline operations, Tim Alderslade, CEO of Airlines UK, the industry body representing UK-registered carriers, said:  

“UK airlines are operating normally and fuel supplies remain stable with good visibility. To be clear, no flights are being cancelled due to fuel shortages and reports to this effect are incorrect.

 “UK airlines are planning to operate their full schedules this summer, including the May half-term, and are looking forward to taking our customers away. Our priority, as always, remains getting passengers to their destinations safely and on time across the full summer season and beyond.”

Latest Airlines UK Statement on Jet Fuel Supply

Latest Airlines UK statement on jet fuel supply:

“UK airlines are currently not seeing disruption to jet fuel supply, in part due to the UK’s diverse fuel supply, and continue to engage with fuel suppliers and Government to monitor the situation.”

Airlines UK statement on jet fuel supply

Statement from Airlines UK in response to commentary on jet fuel supply:

“UK airlines are currently not seeing disruption to jet fuel supply and continue to engage with fuel suppliers and Government to monitor the situation.”

UK Airlines Response to Reform UK announcement to cut to Air Passenger Duty

Responding to the announcement from Reform UK on cutting Air Passenger Duty, Airlines UK said:

“UK Air Passenger Duty is one of the highest passenger taxes in the world. Airlines support reductions for all passengers but we welcome any policy that would reduce this tax burden on families and help to boost growth, trade and competitiveness for the UK.”

Baroness Liz Sugg – Chair, Airlines UK, speech to 2026 Airlines UK Annual Dinner

My Lords, Ladies and gentlemen – welcome to the Airlines UK Annual Dinner 2026. 

I want to firstly thank all our sponsors for making tonight possible. To our headline sponsor, Boeing; and to Advantage Travel Partnership, Lighthouse Green Fuels, Heathrow Reimagined and Collinson. 

It’s great to see so many friends, colleagues, familiar and new faces here this evening. 

This event keeps growing every year, a reflection of the strength of our industry and the hard work of Tim, Rob and Steve to bring the community together. 

And this is a community. Despite being such a competitive sector, there is a strength of collaboration and mutual purpose amongst all areas of UK aviation, from across our airlines – both passenger and cargo, airports, manufacturers, handlers, Government, NATS and our regulator. 

The whole industry underpins the UK’s status as a world-leading aviation nation, with our aviation and aerospace sectors representing a genuine, gold-standard national asset.   

And this is why we meet tonight. 

We think it’s important that we celebrate this success and further strengthen the relationships that will help us to do even better, for our sector, our customers and the UK as a country in need of engines for growth. 

I want to welcome Keir Mather to his first Airlines UK dinner

Minister, each aircraft based in the UK supports 400 jobs. Every two additional flights add another job into our economy. Airlines carry 40% of the value of our non-EU exports. 

We should be unreservedly proud of our industry, serving a nation of dedicated travellers who prize their ability to fly. 

Make no mistake – we’re all friends tonight but ours is a fiercely competitive industry, almost wholly operating in the private sector, a reality that brings great benefits to UK consumers by driving innovation, quality, choice and value for money. 

Public satisfaction with our sector remains extremely high, evidenced by the latest CAA consumer survey which shows a strong recovery since the pandemic and puts customer experiences of aviation well ahead of other transport modes.

Impressive when you consider the sheer complexity of the operations we run and the value to the passenger our airlines are able to offer. 

However – we all know we are living during a time of great uncertainty, economic, geopolitical, and environmental. These forces are impacting aviation, impacting our businesses and mean that we cannot rely on old assumptions or strengths.  

This Government’s support for the UK’s aviation sector in these uncertain times is recognised and welcomed. 

Minister, your strong support for the principle of growth and expansion, of the right of people to be able to travel, and the ability of our great businesses to deliver the changes we need to deliver growth sustainably, is welcomed by the hundreds of thousands of people who rely on aviation for their livelihoods, and the millions of people who value the ability to fly.  

The Government has shown drive and commitment in taking forwards critical policies needed to strengthen the foundations underpinning our growth – not least around airspace moderninsation, airport expansion, and support for the commercialisation of sustainable aviation fuels. We recognise this takes political will and is an approach not without pushback. So thank you.

We will continue to work collaboratively with you to deliver these changes, building capacity and resilience, improving the experience for consumers whilst growing the economy and creating jobs. 

We will also be candid about the realities we face. 

We recognise the economic challenges facing the country. But we warn against steps that risk being self-defeating, not least placing upon aviation an unsustainable cost base, one that is forecast to increase at a faster pace than in competitor nations, a point evidenced by our new analysis on the competitiveness of the UK aviation sector.

This shows the UK falling behind the pack of international competitors, as costs rise significantly and weigh against our genuine and historic strengths. 

APD will rise between 13 – 15% for most people in April and remains amongst the highest tax of its kind in the world. The cost for travellers to the UK of an ETA is to increase to £20 – double what it was a year ago, a further drag on UK competitiveness as a destination. 

As we prepare for the full implementation of the EU Entry/Exit Scheme, it is vital that industry works hand in hand with government to ensure its rollout is efficient, proportionate, and protects the competitiveness of UK aviation while maintaining a seamless passenger experience.

Heathrow’s charges are already the highest of all global hubs, and these charges risk rising substantially under expansion without regulatory change and better governance to ensure value for money. Our cargo operators face a lack of capacity and restrictions on operational flexibility.

We need airports to be expanded in an affordable way for airlines and passengers, with competitive and cost-effective operations. And we should not forget that when Government talks about “private investment” of airports, in reality that means airlines and therefore their customers paying for that investment through their charges. Airport expansion will only deliver growth if the costs of operating them are kept under control.

On our pathway to net zero, airlines want to make the SAF mandate a success and recognise fully the vital role SAF must play in our decarbonisation. 

It looks as if the 2% SAF supply target was met last year – a great achievement – but as the mandate ramps up and the requirement for more advanced SAF kicks in next year, the need for SAF supply to increase and be available, affordably, for UK airlines becomes ever more acute. The mandate sits with fuel suppliers, who exercise substantial market power, but the pain of non-compliance will hit airlines and ultimately travellers as costs are simply passed on. 

For UK airlines, having to pay buy-out penalties – nearly £6,000 a tonne – passed onto our fuel bills by suppliers who fail to meet their responsibilities would be a policy and market failure.  

We are committed to working closely with Ministers to avoid this. 

We also remain concerned that airlines will not be able to account for their SAF use under the ETS and urge Ministers to continue their engagement with fuel suppliers to ensure this is resolved as quickly as possible – the deadline is looming. 

Together, the risk is that these pressures act as a headwind, stopping us from reaching full speed and our potential to support UK growth. 

We will continue to make the case positively for how the UK’s airline sector, as part of the UK’s wider aviation ecosystem, can leverage our strengths to take our sector to even greater heights, for the benefit of all – including the Treasury. 

And so tonight, as we celebrate what this industry has achieved and look ahead to what it must still deliver, let us do so with confidence and clarity of purpose. 

Aviation has always been a sector defined by ambition — by the belief that we can connect people, power prosperity and rise to challenges. 

With the right partnership between industry and Government, with policies that back competitiveness alongside sustainability, and with the shared determination that defines this community, there is no reason the UK cannot remain – and thrive – as one of the world’s great aviation nations. 

Minister, colleagues, friends — we stand ready to play our full part in driving growth, delivering net zero, and keeping Britain open to the world. 

Thank you for your support, thank you for your partnership, and above all, thank you for everything you do to keep our country flying.